Shipping policy

<p>We ship anywhere in the United States via USPS and UPS. Shipping rates are calculated at checkout based on weight and destination.</p><h2>Processing time</h2><p>Custom and personalized items ship once production is complete. We confirm your production timeline when we send your quote or mockup, and production begins after you approve the design. Ready-made items typically ship within 3 business days.</p><h2>Transit time</h2><p>Most domestic orders arrive within 2-7 business days after shipping. You'll receive a tracking number by email as soon as your order is on its way.</p><h2>Addresses</h2><p>Please double-check your shipping address before you complete your order. We can't be responsible for packages sent to an incorrect address provided at checkout, but contact us right away and we'll do what we can.</p><h2>Lost or damaged in transit</h2><p>If your package arrives damaged or doesn't arrive at all, contact us within 7 days with your order number (and photos, if damaged). We'll work with the carrier on a claim and get you a replacement as quickly as we can.</p><h2>International shipping</h2><p>We currently ship within the United States only. If you're outside the U.S. and need a bulk order, contact us and we'll see what we can do.</p><p>Questions? Email hightidecustomdesigns@gmail.com.</p>